Workshops and trainings are scheduled periodically and developed based on input from CHNA 18 members. Training is designed to enhance and strengthen the work of individuals, organizations and communities and address program content and capacity building topics.
There are no workshops at this time.
How to help library patrons with mental health issues! Presented by Jon Mattleman Needham Library, October 30th, 2019, 9:00-11:00 Dedham Library, March 2, 2020 9:00-11:00 ABOUT JON MATTLEMAN This workshop is specifically designed for library staff. If you are interested, please reach out to our director, Jhana Wallace, at email@example.com.
As you well know, public libraries are vibrant places these days with more than just the books that defined libraries of past generations. Today, libraries provide public computer access, loan DVDs and CDs, host book groups, house cafes, and so much more.
With all these changes, staff in public spaces like a library are increasingly called upon to respond to a wide range of patrons, including those with mental health and other challenges. It is not unusual for library staff to encounter people who are homeless and to observe patrons who are depressed or self-harming, anxious, disruptive, and have other issues that can be distracting and troublesome to staff and other patrons.
The objectives of the training are:
Better understand the range of mental health issues, presented by patrons, that might affect a library setting;
Discuss and identify ways to take action in a variety of scenarios to keep all patrons and staff safe; and
Gather library staff together to share the training experience and support one another.
Thank you to Jon Mattleman for leading this engaging and necessary training. Our attendees thought so too! "Thank you! I never knew a mental health training could be so enjoyeable!" "The group discussions were really useful" "....longer would be nice!" If you are interested in this training or want more information please contact the CHNA 18 Director, Jhana Wallace, at firstname.lastname@example.org